Refund policy

At Tagari, each product is specially crafted and personalized just for you. We take immense pride in the quality, craftsmanship, and uniqueness of our keychains. However, we understand that sometimes things can go wrong.

Please read our return & refund policy carefully before making a purchase.

 

🚫 Returns for Customized Products

Due to the personalized nature of our products (custom car number or name engraving), we do not accept returns or offer refunds for:

• Change of mind

• Incorrect engraving details provided by the customer

• Model or variant selection mistakes made during ordering

 

🔍 Please double-check your details before placing the order.

 

✅ Replacements / Refunds (If We’re at Fault)

We offer a 100% replacement or refund in the following rare cases:

• You received the wrong product (wrong model/engraving)

• The product is damaged or defective upon arrival

• The engraving is different from what was submitted in the order

📩 In such cases, please contact us at support@tagari.in or WhatsApp us within 24 hours of delivery with:

• A clear photo or video of the issue

• Unboxing video (mandatory for damage claims)

 

⏳ Replacement Process

Once your request is approved:

• A new replacement will be shipped within 2–3 working days

• If a refund is issued (only in exceptional cases), it will reflect in your account within 5–7 business days

 

📦 Shipping Charges

• If the error is on our side, we cover all shipping costs.

• If the error was made while ordering (wrong info submitted), the customer will be responsible for re-ordering.

 

🙏 Our Promise

We aim to deliver more than just a product — we deliver personal pride in a keychain you’ll carry every day.

If anything feels off, don’t hesitate to reach out. We’ll make it right.